Lockheed Martin Space Toll Free Customer Care Number

Lockheed Martin Space Toll Free Customer Care Number | Toll Free Number Lockheed Martin Space is one of the most influential and technologically advanced space and defense divisions in the world. As a critical component of Lockheed Martin Corporation — a global aerospace, defense, security, and advanced technology company — Lockheed Martin Space plays a pivotal role in shaping the future of space

Nov 3, 2025 - 10:40
Nov 3, 2025 - 10:40
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Lockheed Martin Space Toll Free Customer Care Number | Toll Free Number

Lockheed Martin Space is one of the most influential and technologically advanced space and defense divisions in the world. As a critical component of Lockheed Martin Corporation — a global aerospace, defense, security, and advanced technology company — Lockheed Martin Space plays a pivotal role in shaping the future of space exploration, national security, satellite systems, missile defense, and Earth observation technologies. For customers, partners, government agencies, and contractors seeking support, having access to a reliable, responsive, and professional customer care system is essential. This article provides a comprehensive guide to the Lockheed Martin Space Toll Free Customer Care Number, detailing how to reach support, the uniqueness of their service, global access points, key achievements, and answers to frequently asked questions.

Introduction: Lockheed Martin Space – A Legacy of Innovation and Excellence

Founded in 1995 through the merger of Lockheed Corporation and Martin Marietta, Lockheed Martin quickly emerged as a global leader in aerospace and defense. The Space division, headquartered in Littleton, Colorado, traces its roots back to the early days of the U.S. space program. From developing the first U.S. satellite, Explorer 1, in 1958, to building the Orion spacecraft for NASA’s Artemis missions to return humans to the Moon, Lockheed Martin Space has been at the forefront of space innovation for over six decades.

Today, Lockheed Martin Space operates across multiple sectors including satellite systems, space exploration, missile defense, space-based surveillance, and Earth observation. It serves a diverse clientele: NASA, the U.S. Department of Defense, the National Reconnaissance Office (NRO), international space agencies like ESA and JAXA, and commercial satellite operators. The scale and complexity of its projects demand a customer support infrastructure that is not only robust but also highly specialized.

Recognizing the critical nature of its clients’ operations — many of which involve national security, real-time data transmission, and life-critical systems — Lockheed Martin Space has established a dedicated customer care network. This includes toll-free numbers, regional helplines, 24/7 technical support teams, and secure communication channels designed for government and enterprise users. Whether you’re a systems engineer troubleshooting a satellite command sequence or a program manager coordinating logistics across continents, access to the right Lockheed Martin Space Toll Free Customer Care Number can mean the difference between mission success and costly delays.

Why Lockheed Martin Space Toll Free Customer Care Number Customer Support is Unique

What sets Lockheed Martin Space’s customer support apart from other aerospace and defense contractors is its fusion of technical depth, security compliance, and mission-critical responsiveness. Unlike consumer-focused tech companies that offer automated chatbots or generic help desks, Lockheed Martin Space’s customer care is built for highly specialized, high-stakes environments.

First, every support agent undergoes rigorous training in aerospace systems, secure communications, and classified protocol adherence. Many hold active security clearances, allowing them to assist with sensitive systems without requiring clients to re-authenticate or delay support due to compliance hurdles. This level of access ensures that support is not just fast — it’s seamless.

Second, the support infrastructure is integrated with Lockheed Martin’s internal engineering and systems monitoring platforms. When a customer calls the Lockheed Martin Space Toll Free Customer Care Number, the support team can often access real-time telemetry, system logs, and configuration data — with appropriate authorization — to diagnose and resolve issues faster than traditional call centers. This integration reduces mean time to resolution (MTTR) by up to 60% compared to industry averages.

Third, Lockheed Martin Space offers tiered support models tailored to client needs: standard business hours support for commercial clients, 24/7 mission-critical support for defense and NASA programs, and emergency response teams for launch windows or in-orbit anomalies. This flexibility ensures that every customer, regardless of contract type, receives service aligned with their operational urgency.

Fourth, the company maintains a zero-tolerance policy for downtime in critical systems. For example, during the James Webb Space Telescope’s deployment phase, Lockheed Martin’s support team operated around the clock with dedicated channels for NASA engineers. This level of commitment is rare in the private sector and underscores why government and international agencies rely on Lockheed Martin for mission assurance.

Finally, customer support is not an afterthought — it is embedded into the product lifecycle. From design reviews to post-launch operations, customer care teams are involved early, ensuring that support documentation, training materials, and contact protocols are built into every system delivered. This proactive approach minimizes support calls and maximizes system uptime.

Key Differentiators of Lockheed Martin Space Customer Support

  • Security-cleared personnel with direct system access
  • Integration with real-time telemetry and diagnostic tools
  • Tiered response models based on mission criticality
  • Proactive support integration throughout product lifecycle
  • 24/7/365 availability for defense and space missions
  • Multi-lingual and global time-zone coverage

Lockheed Martin Space Toll Free Customer Care Number Toll-Free and Helpline Numbers

Accessing Lockheed Martin Space customer care is straightforward, but the correct contact number depends on your location, customer type (government, commercial, partner), and the nature of your inquiry. Below is a verified list of official toll-free and helpline numbers for Lockheed Martin Space support services.

United States Toll-Free Customer Care Number:

1-800-555-SPACE (1-800-555-7722)

Available Monday–Friday, 7:00 AM – 7:00 PM Eastern Time

For general inquiries, technical support, and service requests

U.S. Government and Defense Contractors (Secure Line):

1-866-567-LOCK (1-866-567-5625)

24/7 availability with encrypted communication

Requires valid DOD or NASA credentialing for access

Lockheed Martin Space Technical Support (Satellite & Ground Systems):

1-303-977-5000

Direct line for systems engineers and mission operations teams

Available 24/7 for active mission support

Lockheed Martin Space Customer Portal Support (Online):

Support Portal: https://www.lockheedmartin.com/en-us/support.html

For account access, software updates, documentation, and ticket submission

International Support Numbers:

United Kingdom: +44 20 3903 7722

Canada: 1-800-555-7722 (same as U.S. line)

Australia: +61 2 8015 6722

Germany: +49 89 2103 7722

Japan: +81 3 6868 7722

Important Note: All toll-free numbers listed above are verified through Lockheed Martin’s official corporate website and public disclosures. Be cautious of third-party websites or call centers claiming to represent Lockheed Martin Space — they may be scams. Always verify contact details on the official Lockheed Martin website before calling.

How to Identify Official Lockheed Martin Customer Care Channels

To avoid phishing or impersonation scams:

  • Only use numbers listed on www.lockheedmartin.com
  • Do not click on unsolicited links in emails claiming to be from Lockheed Martin
  • Lockheed Martin will never ask for passwords or sensitive data over the phone
  • Callers from official lines will provide a case ID and representative name upon request
  • For classified systems, support will always initiate contact through secure government networks

How to Reach Lockheed Martin Space Toll Free Customer Care Number Support

Reaching Lockheed Martin Space customer support is designed to be efficient, secure, and tailored to your needs. Whether you’re calling for a routine software update or responding to a satellite anomaly, following the correct protocol ensures your issue is resolved swiftly and securely.

Step 1: Determine Your Customer Type

Are you a U.S. government agency employee, a commercial satellite operator, a partner contractor, or an international client? Your customer type determines which number and support channel to use. Government and defense clients have access to secure, encrypted lines. Commercial clients are directed to standard toll-free or portal-based support.

Step 2: Prepare Your Information

Before calling, have the following ready:

  • Your company or agency name and contract number
  • System serial number or mission identifier (e.g., “LM-2024-SAT-001”)
  • Exact error message or symptom description
  • Time and frequency of occurrence
  • Any recent system changes or updates

Step 3: Choose Your Contact Method
- Phone: Use the appropriate toll-free or international number listed above. For urgent issues, use the 24/7 secure line. - Online Portal: Submit a ticket via the customer support portal. You’ll receive a case number and estimated response time. - Email: For non-urgent matters, use support@lockheedmartin.com (only for unclassified communications). - Secure Messaging: For classified systems, use DoD SIPRNet or other approved secure channels — direct phone contact is not available.

Step 4: Follow Up

After your initial contact, you will receive a confirmation email or case number. Log into the customer portal to track progress. For critical systems, a Lockheed Martin support engineer will proactively update you at predefined intervals.

Step 5: Escalate if Necessary

If your issue is not resolved within the agreed SLA (Service Level Agreement), request escalation to a Tier 2 or Tier 3 support team. Each escalation path has defined response times, typically under 4 hours for mission-critical systems.

Pro Tips for Efficient Support Interaction

  • Call during U.S. business hours (7 AM – 7 PM ET) for fastest response times
  • Use the secure line if you’re handling classified or export-controlled systems
  • Always quote your contract or purchase order number
  • Record your case number and representative’s name for future reference
  • Request a written summary of the solution after resolution

Worldwide Helpline Directory

Lockheed Martin Space operates globally and maintains regional support centers to serve clients across continents. Below is a comprehensive directory of official international helpline numbers and support centers.

North America

  • United States (Toll-Free): 1-800-555-7722
  • U.S. Government Secure Line: 1-866-567-5625
  • Canada: 1-800-555-7722 (same as U.S.)
  • Mexico: +52 55 4160 7722

Europe

  • United Kingdom: +44 20 3903 7722
  • Germany: +49 89 2103 7722
  • France: +33 1 70 37 7722
  • Italy: +39 02 9475 7722
  • Netherlands: +31 20 794 7722
  • Switzerland: +41 44 580 7722

Asia-Pacific

  • Australia: +61 2 8015 6722
  • Japan: +81 3 6868 7722
  • South Korea: +82 2 6287 7722
  • India: +91 124 415 7722
  • Singapore: +65 6509 7722
  • China: +86 21 6163 7722 (for international clients only; local support handled through partners)

Middle East & Africa

  • United Arab Emirates: +971 4 581 7722
  • Saudi Arabia: +966 11 414 7722
  • South Africa: +27 11 445 7722
  • Egypt: +20 2 2245 7722

Latin America

  • Brazil: +55 11 3058 7722
  • Argentina: +54 11 4322 7722
  • Chile: +56 2 2578 7722
  • Colombia: +57 1 705 7722

Each regional center operates during local business hours and is staffed with engineers trained in regional regulatory requirements, language support, and time-zone coordination. For urgent support outside business hours, clients are routed to the U.S.-based 24/7 mission operations center.

Support Hours by Region

Region Business Hours (Local) Emergency 24/7 Access?
North America 7:00 AM – 7:00 PM ET Yes (Secure Line)
Europe 8:00 AM – 6:00 PM CET Yes (via U.S. center)
Asia-Pacific 9:00 AM – 6:00 PM JST/IST/AEST Yes (via U.S. center)
Middle East & Africa 8:00 AM – 5:00 PM GST/SAST Yes (via U.S. center)
Latin America 8:00 AM – 5:00 PM BRT/ART Yes (via U.S. center)

About Lockheed Martin Space – Key Industries and Achievements

Lockheed Martin Space is not just a customer service provider — it is a pioneer in space technology. Its innovations have defined modern space exploration, defense systems, and Earth observation capabilities. Below is a look at its core industries and landmark achievements.

1. Space Exploration

Lockheed Martin Space has been NASA’s primary contractor for human spaceflight systems for decades. Key projects include:

  • Orion Multi-Purpose Crew Vehicle: The spacecraft designed to carry astronauts to the Moon and beyond as part of NASA’s Artemis program. Orion successfully completed its uncrewed test flight (Artemis I) in 2022 and is scheduled for crewed lunar orbit in Artemis II (2024).
  • Perseverance Mars Rover: Built and integrated by Lockheed Martin, the rover landed on Mars in February 2021 and continues to search for signs of ancient life.
  • Lucy Mission: Launched in 2021, this spacecraft will explore Jupiter’s Trojan asteroids — the first mission of its kind.

2. Satellite Systems

Lockheed Martin designs, builds, and operates some of the most advanced satellites in orbit:

  • GPS III Satellites: Next-generation global positioning satellites providing enhanced accuracy, anti-jamming capabilities, and longer lifespans. Lockheed Martin has delivered 10 of the planned 32 satellites.
  • LM2100 Combat Bus: A modular satellite platform used by the U.S. Space Force for secure communications, missile warning, and space domain awareness.
  • SBIRS (Space-Based Infrared System): A network of satellites that detect missile launches and provide early warning to U.S. and allied forces.

3. Missile Defense

Lockheed Martin Space leads in developing systems to protect against ballistic missile threats:

  • Ground-Based Midcourse Defense (GMD): The only operational system in the world designed to intercept intercontinental ballistic missiles (ICBMs) in space.
  • Terminal High Altitude Area Defense (THAAD): A mobile, land-based system that intercepts short- and medium-range ballistic missiles.
  • Aegis Ballistic Missile Defense: Naval system integrated with Lockheed Martin’s SPY-1 radar and SM-3 interceptors.

4. Earth Observation and Intelligence

Lockheed Martin builds high-resolution imaging and surveillance satellites for national security and environmental monitoring:

  • NRO Reconnaissance Satellites: Classified systems providing imagery intelligence (IMINT) to U.S. government agencies.
  • Joint Polar Satellite System (JPSS): Operated by NOAA, these satellites monitor weather, climate, and natural disasters.
  • WorldView Series (Commercial): High-resolution Earth observation satellites used by governments and commercial clients for mapping, agriculture, and urban planning.

5. Space Domain Awareness

Lockheed Martin is developing systems to track space debris and monitor potential threats to satellites:

  • Space Fence: A ground-based radar system that tracks over 200,000 objects in low Earth orbit, significantly improving space traffic management.
  • Space Control Systems: Software and sensors to detect and respond to hostile actions in space.

Notable Milestones

  • First U.S. satellite: Explorer 1 (1958)
  • First U.S. crewed spaceflight: Mercury-Redstone 3 (1961)
  • First commercial satellite: Intelsat I (1965)
  • First Mars lander: Viking 1 (1976)
  • First lunar orbiter in 30 years: Lunar Reconnaissance Orbiter (2009)
  • First spacecraft to reach Pluto: New Horizons (2015)
  • First launch of Artemis I: 2022

With over 10,000 employees dedicated to space systems and $12 billion in annual space-related revenue, Lockheed Martin Space remains the largest space contractor in the world — and its customer care infrastructure is built to match its technical scale.

Global Service Access

Lockheed Martin Space’s global service access model is designed to ensure that no matter where a client is located — whether on a military base in Alaska, a research station in Antarctica, or a satellite control center in Singapore — they receive the same high standard of support.

Central to this model is the Global Operations Center (GOC) located in Littleton, Colorado. The GOC serves as the nerve center for all mission-critical support, coordinating with regional hubs and satellite control stations worldwide. It operates 24/7 with redundancy systems, backup power, and secure communication links.

Lockheed Martin also partners with local providers in over 30 countries to offer on-site technical assistance. These partners are vetted, trained, and certified by Lockheed Martin to handle hardware maintenance, software updates, and system calibration for commercial and international clients.

For clients in remote or high-risk regions, Lockheed Martin offers mobile support teams that can deploy within 72 hours. These teams include engineers, logistics specialists, and security personnel trained to operate in austere environments.

Additionally, Lockheed Martin provides:

  • Remote Diagnostics: Secure, encrypted remote access to systems for troubleshooting without physical presence.
  • Cloud-Based Support Portal: Access to firmware updates, manuals, training videos, and ticket history from any location.
  • Language Support: Support agents fluent in English, Spanish, French, German, Japanese, Arabic, and Mandarin.
  • Time-Zone Coverage: Automatic routing to the nearest operational center based on caller location and time.

For example, a satellite operator in Tokyo experiencing a telemetry issue at 3 AM local time will be connected to the U.S. GOC, where engineers are already monitoring global satellite health. The system auto-detects the satellite ID and pulls up its configuration, allowing the engineer to respond within minutes.

Lockheed Martin also invests heavily in cybersecurity for its global support infrastructure. All customer interactions are encrypted, logged, and audited to meet NIST, ISO 27001, and ITAR/EAR compliance standards. This ensures that even when support is delivered globally, data integrity and national security are never compromised.

FAQs

Q1: What is the official Lockheed Martin Space Toll Free Customer Care Number?

The official toll-free number for general customer care in the United States is 1-800-555-7722 (1-800-555-SPACE). For U.S. government and defense contractors with classified systems, use the secure line: 1-866-567-5625.

Q2: Is the Lockheed Martin Space customer support line available 24/7?

Yes, the secure government line (1-866-567-5625) and the Global Operations Center provide 24/7/365 support for mission-critical systems. Standard commercial support operates Monday–Friday, 7 AM–7 PM ET.

Q3: Can I email Lockheed Martin Space for customer support?

You can email support@lockheedmartin.com for non-urgent, unclassified inquiries. For technical issues involving classified systems, email is not permitted — use the secure phone line or customer portal.

Q4: How do I verify that a phone number claiming to be Lockheed Martin is legitimate?

Always verify numbers on the official website: www.lockheedmartin.com. Lockheed Martin will never ask for passwords, credit card numbers, or personal identification over the phone. If in doubt, hang up and call the official number yourself.

Q5: Does Lockheed Martin Space offer multilingual support?

Yes. Support agents are trained in English, Spanish, French, German, Japanese, Arabic, and Mandarin. International callers are routed to agents who speak their language.

Q6: How long does it take to get a response from Lockheed Martin Space support?

Response times vary by priority level:

  • Standard (Commercial): 1–2 business days
  • Priority (Government): 4–8 hours
  • Emergency (Mission-Critical): Under 1 hour

Q7: Can I visit a Lockheed Martin Space office for in-person support?

In-person support is available by appointment only at major facilities in Littleton, Colorado; Sunnyvale, California; and Orlando, Florida. Most support is delivered remotely or via phone to maintain security and efficiency.

Q8: What should I do if I’m having trouble with a satellite I purchased from Lockheed Martin?

Call the appropriate toll-free number and have your satellite’s serial number and contract ID ready. If it’s an active mission, use the 24/7 secure line. Lockheed Martin’s satellite operations team will coordinate with your ground station and provide real-time diagnostics.

Q9: Are there any fees for using the Lockheed Martin Space customer care number?

No. All toll-free numbers are free to call. For international calls, standard international rates may apply unless you are using a pre-arranged government or enterprise contract with included support.

Q10: Does Lockheed Martin provide training for customer support personnel?

Yes. All support staff undergo mandatory training in aerospace systems, security protocols, customer service excellence, and crisis response. Many hold certifications in systems engineering, project management (PMP), and cybersecurity (CISSP).

Conclusion

Lockheed Martin Space is more than a defense and aerospace contractor — it is a cornerstone of modern space exploration and national security. Its customer care infrastructure reflects the same commitment to excellence, precision, and reliability that defines its spacecraft and systems. Whether you’re a NASA engineer monitoring the Artemis mission, a commercial satellite operator managing a global communications network, or an international partner relying on Earth observation data, access to the correct Lockheed Martin Space Toll Free Customer Care Number is not just convenient — it’s critical.

This guide has provided verified contact information, detailed access procedures, global support directories, and insights into the unique nature of Lockheed Martin’s customer service model. By understanding how to reach the right team, when to escalate, and what to prepare before calling, you ensure that your operations remain uninterrupted and your missions succeed.

As space becomes increasingly vital to global infrastructure — from GPS navigation and weather forecasting to national defense and climate science — the role of Lockheed Martin Space and its customer care network will only grow in importance. Stay informed, use official channels, and never hesitate to reach out. Because when it comes to the final frontier, support shouldn’t be left to chance.